Contact Us

The Office of Financial Aid is working remotely beginning March 18, 2020. We will continue to be available Monday through Friday from 8:15 a.m. – 4:45 p.m. to answer any questions you may have. You can contact us at (610)758-3181 or via email at If you have detailed questions about your financial aid award or eligibility, you may schedule a phone appointment with your financial aid counselor through our website.

Please note that there will be a delay in processing documents that are sent in via standard mail which may hold up the processing of your financial aid application.  During this time, we strongly encourage you to submit any requested documents electronically using our LUFileSender tool.

Office of Financial Aid

27 Memorial Drive West
Lehigh University
Bethlehem, PA 18015

Telephone: (610) 758-3181
Visit our Facebook page!

LU File Sender

The LU FileSender is a secure location that you can use to electronically submit information to the Office of Financial Aid. You should not submit the same document more than once. Allow 5-7 business days after submission of materials for the documents to be marked as received.  If you submit a document and it does not show that it is received on your checklist after 7 business days, contact our office to determine if you should resubmit the document.

Office Hours

Monday- Friday - 8:15 - 4:45

Financial Aid Personnel

Jennifer Mertz
Jennifer Mertz
Assistant Vice Provost of Financial Services and Director of Financial Aid

Financial Aid Counselors

Find your Financial Aid counselor by the first letter of your last name. 

A - C

Joann Deppert

Joann Deppert
Assistant Director: Veteran's Benefits Certifying Official; Financial Wellness and Special Programs Coordinator
Schedule an appointment

E - J

Maria Tepa

Maria Tepa
Assistant Director: Endowed and Sponsored Scholarships Coordinator
Schedule an appointment

K - M

Tami Bauder

Tami Bauder
Assistant Director: Graduate Aid & Athletic Recruits Coordinator
Schedule an appointment

D; N-R

Johnnie Whisner

Johnnie Billings
Assistant Director: Work Study Program Coordinator
Schedule an appointment



Mary Fronheiser
Senior Associate Director
Schedule an appointment


Financial Aid Support Staff

Maria (Sally) Cruz

Sally Cruz
Undergraduate Student Loan & State Grant Coordinator


Sharon Rogers
Financial Aid Receptionist